{"id":6367,"date":"2021-06-24T09:23:39","date_gmt":"2021-06-24T07:23:39","guid":{"rendered":"https:\/\/www.intraders.org\/news\/?p=6367"},"modified":"2021-06-24T09:23:41","modified_gmt":"2021-06-24T07:23:41","slug":"workplace-incivility","status":"publish","type":"post","link":"https:\/\/www.intraders.org\/news\/ot\/workplace-incivility\/","title":{"rendered":"WORKPLACE INCIVILITY"},"content":{"rendered":"\n

By Sobia Hassan Lahore College for Women University, Lahore, Pakistan<\/strong><\/p>\n\n\n\n

Workplace incivility is described as low-intensity behavior that will be displayed through acts of rudeness, discourtesy, impoliteness, or that violate cultural norms. Workplace incivility is a growing concern in many organizations and can not only negatively affect the image of the organization but also lowers the productivity. People are less likely to associate with organizations whose employees are rude; even if the rudeness is not directed at them. Customers walk away from these companies if they perceive any form of rude behavior. Employers recognize incivility as wrong, but they also need to know that it also comes at a tangible cost. The cost of rudeness can cost thousands of dollars to replace the employee who had left the organization because of incivility. Employees can exhibit different levels of rude behavior at the workplace. There are mainly two categories; verbal uncivil behavior and physical uncivil behavior. <\/p>\n\n\n\n

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\n Verbal Uncivil Behavior-Passive\n <\/strong>\n <\/td>\n Not answering calls,\n emails\n <\/td><\/tr>
\n Verbal Uncivil Behavior-Active\n <\/strong>\n <\/td>\n Spreading lies\n about coworkers\n <\/td><\/tr>
\n Verbal Uncivil Behavior-Active\n <\/strong>\n <\/td>\n Insulting\n people and yelling at coworkers\n <\/td><\/tr>
\n Physical Uncivil Behavior-\n Passive <\/strong>\n <\/td>\n Influencing\n others to stop cooperating \n <\/td><\/tr>
\n Physical Uncivil Behavior-Active<\/strong>\n <\/td>\n Stealing office\n resources\n <\/td><\/tr>
\n Physical Uncivil Behavior-Active\n <\/strong>\n <\/td>\n Physically\n attacking people\n <\/td><\/tr><\/tbody><\/table>\n\n\n\n

There are many causes of incivility within\nthe organization. Highlighting these causes can help managers and business\nowners take steps to stop rudeness in the workplace and create a suitable\natmosphere for employees. The main causes are: mismatched team members, low\nemployee morale, workplace stress and cultural differences.<\/p>\n\n\n\n

There are several ways to deal with\nincivility in the workplace because many successful entrepreneurs and leaders\nhave come up with ways to work efficiently with their employees. They manage\ntheir employees with great strategies that increase their morale and level of\nproductivity. To deal with workplace incivility;<\/p>\n\n\n\n